Currently browsing: App Maintanance and Troubleshooting

How to Report an Issue?

1. Step 1 To report an issue, go to “Help” section at the main top panel and click…

How to make hidden files and folders visible in Windows

Step 1 To enable the option to show hidden files and folders in Windows, do the following: 1.…

How do I Update my Version?

  The StepShot Guides version you currently use is depicted on the top right corner of the app.…

Cannot Publish to WordPress

Problem Can’t publish to WordPress instance.   Solution 1 WP log in credentials Please check that you’ve entered…

Antivirus blocks StepShot Guides installation

Problem If you have a trouble opening the installation file because it is flagged as “suspicious” by virus…

System Requirements for Using StepShot

To be able to use StepShot Guides without any obstacles, make sure your system requirements correspond the following:…